SPA & Wellness Regulations

Opening hours:

  • SPA zone (dry sauna, steam bath, jacuzzi) is open from 16:00 to 22:00.
  • Beauty salon and massage parlor are open from 12:00 to 20:00.

Reservation and use of the SPA Zone:

  • If you wish to use the SPA Zone, please report it at the reception desk. at least 2 hours in advance.
  • The declaration of the Guest's willingness to use the SPA & Wellness Zone is equivalent to the Guest's submission declaration of no health contraindications to use the jacuzzi, steam bath and dry sauna.
  • Entry to the SPA Zone only rented bathrobe Villa Park.
  • For treatments we provide: towel, bathrobe and disposable shoes and underwear.

Rules applicable in the SPA Zone:

  • The SPA area is intended for adults only.
  • This applies here a zone of silence and relaxation – please remain calm.
  • It is forbidden to bring food, beverages, alcohol and smoking tobacco.
  • People being under the influence of alcohol cannot use the SPA.

Preparation for treatments:

  • You must come to the SPA 5 minutes before the scheduled treatment.
  • The most comfortable outfit for treatments is bathrobe.
  • Disposable underwear is available in treatment rooms.

Delays and cancellations:

  • In case of delay, Villa Park reserves the right to subtracting the delay time from the total procedure time.
  • In case of absence at the scheduled treatment without prior notice, Villa Park reserves the right to cancel the reservation and charge a fee in the amount of the treatment value.

Rules for withdrawal from the procedure:

  • More than 24 hours before the procedure – no fees.
  • From 6 to 24 hours before the procedure – 50% fee of the treatment value.
  • Less than 3 hours before the procedure – fee 100% of the treatment value.

Use of SPA by minors:

  • Youth under 16 years of age can only benefit from treatments written consent of parents or guardians.
  • SPA staff has the right refuse to perform the procedure persons under 16 years of age.

Disclaimers:

  • Villa Park reserves the right to refuse to perform a procedure if the staff considers that there are health contraindications, possibility of complications or the guest is in under the influence of alcohol.
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